Dear buyer, if you have any questions, tech support, or any kind of help regarding returning an item, we highly recommend talking to us first through eBay messaging system, Dear buyer please read very carefully. 2 days free fast shipping UPS or FedEx it's only honored for buyers who pay full asking price. We may not honor 2 days fast free shipping FedEx or UPS for accepted best offers, depending on States and distance, we will offer FedEx ground, or home delivery, or UPS ground, Priority Mail, or first class mail. Same day handling. Part was tested carefully removed thoroughly cleaned and sanitized by a professional HVAC technician, For Puerto Rico, Hawaii, Alaska, and International only priority mail, or FedEx ground, home delivery, or UPS ground. We automatically,  immediately leave a positive feedback for buyers who do the same. Thanks in advance.